Consumers Want More Online Mortgage Features

Posted To: MND NewsWire

The Fannie Mae's National Housing Survey (NHS) polls a large panel of consumers monthly about their attitudes toward housing and related topics and generally reports on five or six of the survey's trendlines. Others of the 100 or so questions form the basis for occasional special reports such as a new one in the company's Perspectives Blog . Henry Cason, the company's head of Digital Products, details some new revelations about consumers' appetite for better digital resources to speed up the mortgage process. Cason says, "As the Amazons and Ubers of the world continue to raise the bar for "consumer-grade" experiences, homebuyers have made it clear that it's also time for the home purchasing and mortgage processes to change ." While getting a mortgage is much more complex and heavily regulated...(read more)

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